Questions have been raised regarding Canada Life’s policy regarding tax slips and statements. As a reminder:
- Prior to September 2022, when members logged into My Canada Life At Work, they were prompted to accept the new Terms & Conditions which included receiving electronic statements, tax slips, etc., where available.
- If members have NOT logged into My Canada Life At Work since September 2022, they will continue to receive statements and tax receipts by mail.
- If members have logged into My Canada Life At Work since September 2022 and accepted the Terms & Conditions, they will receive an email advising them when the tax receipts are available to download.
- If members have logged into the My Canada Life At Work site since September 2022 and accepted the Terms & Conditions BUT would prefer to receive mailed statements and tax receipts, they can update this online under Your Profile (from the initials on the top right corner) then Communication Preferences.
Views: 723